Most of SunRail’s products are non-refundable, however, SunRail does offer refunds on unused prepaid, non-promotional values.
To obtain a refund, contact the Customer Service Center at
Email: info@SunRail.com
Phone: 1-855-RAIL-411 (1-855-724-5411)
Business hours: Monday – Friday
5:30 am – 9:30 pm