Customer Service

SunRail Operations Control Center (OCC)

SunRail Customer Service

801 SunRail Drive
Sanford, Florida 32771

Toll-Free:
1-855-RAIL-411 (1-855-724-5411)

Email:
Info@sunrail.com

Customer Service Hours:
Lost & Found Hours:

Ways to Report an Incident

Train Incident, Trespassing, Unsafe Conditions
Available 24hrs a day, 7 days a week:
1-877-235-7245

Suspicious Behavior
911

Grafitti or Litter
Visit our rail safety section