Have a question, suggestion, or concern about SunRail? Our Customer Service team is ready to assist you via phone, email, or social media. For urgent inquiries, we recommend calling us directly. We’ll respond to emails within 5 business days.
SunRail Operations Control Center (OCC)
SunRail Customer Service
801 SunRail Drive
Sanford, Florida 32771
Toll-Free:
1-855-RAIL-411 (1-855-724-5411)
Email Us:
Customer Service Hours:
Monday – Friday
5:30 am – 9:30 pm
Lost & Found Hours:
Monday – Friday
8:00 am – 7:00 pm
