Commuter Tax Benefits: Procedure Overview


  1. Your company will need to submit the provided Excel spreadsheet via email with the following column names:
    • Company Name
    • SunCard Number
      (located on the back of the card)
    • Product Type
      • Prepaid Amount
      • Annual or Monthly Pass
    • Rider Type
      • Adult (ages 19-64)
      • Youth (ages 7-18)
      • Senior (65+)
      • Disabled
    • Product Rate
    • Customer Name & Phone Number
  2. Spreadsheets need to be received by the 15th of each month. Send spreadsheets via email to:
  3. Funds need to be received by SunRail on or before the 20th of the month by ACH or check.
  4. This process will continue with the company providing an updated spreadsheet with each monthly submission.
    • SunCards can be added and deleted with each submission.
    • Replacement cards can be processed at any time throughout the month.
  5. All products will be loaded between the 20th and 25th of each month.


  • SunCards must be registered at
  • SunCards must have positive value ($0.00 or more) to be able to process the order. It is the responsibility of the cardholder to keep the SunCard in good standing so that it does not fall into a negative value.
  • Prepaid Value does not expire.
  • Monthly and Annual Passes do expire.
    (30 days or 365 consecutive days after the first tap on)
  • Seniors 65 years of age or over, those with disabilities certified by LYNX or Votran and Youth ages 7–18 receive 50% off regular Product prices. Please visit our Fares section for details about fare pricing. Back to top