SunRail Mobile App
Whether you’re a first-time SunRail app user or looking to explore its advanced features, we’ve compiled a library of comprehensive answers to ensure a convenient experience as you navigate the SunRail Mobile Ticketing App.
- What does the SunRail mobile app do?
- Do I need a wireless connection to purchase tickets or use a ticket?
- How do I use a pass in the SunRail mobile app?
- How do I use a mobile ticket?
- When should I activate my tickets?
- Will fare inspection personnel need to handle my device?
- In the SunRail mobile app, can I just screenshot my ticket or pass or add it to my mobile wallet?
- If the ticket takes a long time to display, what should I do?
- Can I see how much time is left on the active ticket before it expires?
- Can I use multiple tickets at the same time on my device for family and friends?
- What if I lost my mobile phone, or I have gotten a new one?
- What if my device battery dies?
- When I open the app, I get an error screen instructing me to “Contact Support”. What should I do?
- What if the app is unresponsive?
- Should I delete the yellow SunRail Alerts app?
- When does my pass in the SunRail mobile app expire?
- How do I plan my trip?
- I have questions about my SunRail account or purchasing fare to ride SunRail.
- If I purchase a pass on SunRail Rider Web, can I use it on my phone?
- I purchased a pass online at Rider Web. How can I see the pass on my phone?
- Can I still use my existing SunRail Alerts Mobile App?
- I’m receiving two notifications for each service alert. What should I do?
- I have the SunRail mobile app, but I’m not receiving service alerts. What should I do?
- What is the difference between creating an account and signing in?
- Which phones and operating systems are supported?
- Payments in the Mobile App
- Transit Account