SunRail Accounts & Rider Web
What is SunRail Rider Web and why do I it?
Last Updated: December 20, 2024SunRail Rider Web Rider Web is SunRail’s online account manager. It provides Mobile Ticket App customers with another way to manage their account and access usage history. For SunCards Too The portal also provides plastic reloadable SunCard users with a means of registering and managing these cards. It enables customers to quickly transfer balances and...
How do I access Rider Web?
Last Updated: December 20, 2024Access Rider Web by navigating to https://accounts.sunrail.com. You will access the Mobile Ticket App and Rider Web with the same username and password.
Do I need to create a Rider Web account if I have the mobile app?
Last Updated: December 20, 2024No, your Rider Web account is established; however, you will need to update your payment methods in Rider Web, as they do not transfer from the Mobile Ticket App.
How do I add a SunCard to my account using Rider Web?
Last Updated: December 20, 2024Follow these simple steps:
I purchased a pass online at Rider Web. How can I see the pass on my phone?
Last Updated: December 20, 2024Upon completing a website purchase, if you do not immediately see the pass in the “Transit Cards” tab, refresh the screen and your pass will appear. If the pass does not appear under the “Transit Cards” tab, you can check your “Order History” on Rider Web, to confirm that the pass purchase was processed. Please...