Cuenta de tránsito
¿Qué es una cuenta de tránsito?
Última actualización: 7 de enero de 2026When you create an account for the SunRail system, a transit account is created. The transit account stores payment information and holds stored value that can be used to buy tickets or passes for travel on the SunRail transit system. A transit account is shared by both the Mobile Ticket App and all SunCard(s) associated to...
¿Cómo agrego un pase o boletos a mi cuenta?
Última actualización: 7 de enero de 2026Purchasing a pass or ticket will add it to your account so it can be used immediately or stored and activated at a later date. Note that tickets or passes purchased using the new mobile app will expire in one (1) year from the date of issuance. Please see the Payments in the Mobile App...
¿Debo pagar alguna tarifa al utilizar mi Cuenta de Tránsito?
Última actualización: 7 de enero de 2026No. There are no fees when using your Transit Account.
¿Cómo puedo agregar valor a mi Cuenta de Tránsito?
Última actualización: 7 de enero de 2026To add value to your SunRail Transit Account, follow these simple steps:
¿Cómo puedo consultar el valor de mi Cuenta de Tránsito?
Última actualización: 7 de enero de 2026To check the value of your SunRail Transit Account, follow these simple steps:
Does my Transit Account balance expire?
Última actualización: 7 de enero de 2026Yes, if a Transit Account has no activity for three years. It is FDOT policy that SunRail reviews and updates SunRail account records periodically. Florida Statute Section 338.231(3)(c)(http://www.leg.state.fl.us/Statutes/index.cfm?App_mode=Display_Statute&Search_String=&URL=0300-0399/0338/Sections/0338.231.html) requires SunRail to report and transfer the funds in this account to the Florida Bureau of Unclaimed Property if there has been no activity for three years...
Can I get a cash refund for my Transit Account balance?
Última actualización: 7 de enero de 2026No. Refunds for SunCards in the form of cash, check, or credit card reimbursement will not be made. ALL SALES ARE FINAL. Refunds for passes and limited use tickets are granted only for losses that occur due to the malfunction of a ticket vending machine, a ticket validator, or the failure of a SunCard. These...
How do I use my Transit Account?
Última actualización: 7 de enero de 2026Once you add value to your Transit Account, it is available for purchasing tickets by selecting your Transit Account as the payment method. See How do I add value to my Transit Account? for more information.
What is the Transit Account 10% bonus value?
Última actualización: 7 de enero de 2026Bonus value is one of the benefits of using your Transit Account. When you add value to your Transit Account, 10% of your purchase price is added as “bonus” value. You get 10% more value for free! View the full terms and conditions at https://sunrail.com/terms-conditions/.