Why Tapping is Necessary #
Tapping on and tapping off is a very important part of the SunRail fare system. It allows for charging the correct amount for fares while monitoring passenger volumes. FDOT monitors SunCard activity to ensure SunRail passengers have valid fare. Our Fare Policy requires that all passengers tap on before boarding the train and tap off at their destination station platform (except mobile app customers).
Failing to Tap #
If a passenger fails to follow these procedures, their SunCard is no longer valid, and the FDOT will lock the SunCard. The conductor is responsible for inspecting fares on board the train, and if it is determined that a SunCard has been locked or the holder has not tapped on, then he/she will have the passenger exit the train for not having paid a valid fare.