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Technical Complications

You may notice credits processed to your SunRail account. These were added to remediate any possible overcharges due to recent technical complications in our system.

If you have any questions, please call Customer Service if at 1-855-724-5411.

Customer Service

SunRail 101

Get ready to ride SunRail. Learn how to purchase tickets, plan your trip and much more with these helpful videos.

Arriving at the Station

Parking Lot to Platform

Platform Tour

Buying a Ticket

Purchasing, Reloading and Replacing your SunCard

Purchasing a Transfer Ticket

Boarding the Train

The SunRail Experience

SunRail Etiquette and Rules of Conduct

Arriving At Your Destination

Connectivity Options

ADA