Follow the simple steps:
- Open the SunRail mobile app
If you do not have the app, download it here. - Select “My Tickets” from the menu on the bottom of the screen.
- Select any of the tickets listed under “Stored Tickets.”
- When the popup window asks “Would you like to use this ticket?”, select “Use Ticket” to activate the ticket. Please note that riders should wait until they are about to board the train before activating their mobile ticket.
- The ticket will then activate and you will see an animation. The expiration date will be displayed at the top of the ticket.
- Tapping on the left-facing arrow at the top left of your active ticket will return you to the “My Tickets” screen.
- Your active ticket will be shown at the top of the list under “Tickets in Use.”
Tickets must be presented to the Conductor upon request. Riders may be asked to tap on the screen. This will cause the ticket to change colors. Tapping again returns the ticket to its original state.