If you experience trouble with the Wi-Fi on the train, please contact the Customer Service center at info@SunRail.com or 1-855-RAIL-411 (1-855-724-5411). You will need to provide:
- Current time
- Direction you are traveling (northbound or southbound)
- Train car number in which you are riding
This number is located adjacent to the doors at the end of the cars.
You may also report the problem to a Conductor onboard the train.